Service eligibility and regional restrictions
PuppyIP serves only compliant overseas businesses and their authorized personnel. Proxy services are not available in mainland China. The service may only be used for lawful business activities outside mainland China. Use of this service within mainland China is prohibited.
Hosting a proxy IP or server overseas does not change these restrictions. The service must not be provided to end users in mainland China through relaying, forwarding, sharing or resale. Before use, read the Terms of Service.
Key Takeaways
- Check that the proxy region, browser environment and account’s historical region are consistent.
- Do not sign in to important dashboards on temporary networks, public devices or disorganized environments.
- After a problem, record the time and environment changes before deciding whether to change proxies.
Step 1: Check the proxy and browser environment
Before signing in, confirm that the proxy is connected, the reported region fits the account’s use, and the browser environment is not mixing in another account’s cached data.
For important dashboards, use a fixed workstation and proxy exit instead of repeatedly moving between local computers.
Step 2: Check the account’s access pattern
Avoid repeatedly signing in to the same account from several regions, devices and proxy exits in a short period. For team collaboration, arrange a common access point and keep operation records.
If an environment change is necessary, record the original proxy, region and workstation and the reason for the change, so later problems can be traced.
Step 3: Diagnose problems before replacing the proxy
When you encounter verification, slowness or an inaccessible dashboard, do not immediately cycle through proxies. Check the relay environment, proxy format, browser cache and reported region first.
To add a fixed exit, visit the PuppyIP website. For an existing order, use the usage tutorials to recheck the configuration.
Frequently Asked Questions
Should I change proxies immediately when dashboard sign-in fails?
This is not recommended. Check the format, network, relay environment and browser state first, and change the proxy only after confirming an exit problem.
How can several dashboard administrators reduce confusion?
Use a fixed workstation, proxy and responsible person, and record each important sign-in and configuration change.