Service eligibility and regional restrictions
PuppyIP serves only compliant overseas businesses and their authorized personnel. Proxy services are not available in mainland China. The service may only be used for lawful business activities outside mainland China. Use of this service within mainland China is prohibited.
Hosting a proxy IP or server overseas does not change these restrictions. The service must not be provided to end users in mainland China through relaying, forwarding, sharing or resale. Before use, read the Terms of Service.
Key Takeaways
- The trial runs October 1–31, 2026 and waives Programme Fee, not all store platform fees.
- It is for whitelisted sellers not already participating. The September 1–28 enrollment window has ended.
- Participation defaults to paid continuation after trial. Opt out by October 29; no exact cutoff instant is separately stated.
- Opt-out affects the next Programme Run and retains current benefits. Check subsequent rates in notices to your own store.
October 31 is not the opt-out deadline
Current Shopee Malaysia help terms show a September 30, 2026 update. Shipping Fee Saver trial lasts until October 31, but avoiding paid continuation requires opt-out on or before October 29, two days earlier.
Programme Run is a participation period, currently a calendar month in GMT+8. Trial terms do not separately specify October 29's exact hour. Act early and confirm your store's result rather than inventing a midnight cutoff.
This is not a newly opened trial on October 8. Participants should review continuation; nonparticipants cannot treat this guide as an active enrollment notice.
Confirm which trial your store joined
The trial was for whitelisted nonparticipating sellers manually enrolling through Seller Centre September 1–28, with activation October 1. The program excludes Cross Border sellers and cannot be applied to other Shopee countries or cross-border stores.
Check your own invitation, enrollment, and current status for this October trial. The program name or another seller's screenshot does not establish approval or automatic free benefits.
Existing paid participants, nonwhitelisted stores, and missed enrollments should not use trial terms to estimate costs. Shopee determines eligibility; approval and rates depend on store-specific records.
What is charged after the free period?
The waived charge is Programme Fee. Without timely opt-out, participation continues and fees apply to eligible orders, potentially varying by seller and period. Another store's bill does not establish a universal amount.
Terms say participants receive a period's fee notice approximately one calendar month beforehand. The public page does not contain your store's rate. Read notices or ask official support before deciding to continue.
Programme Fee exists alongside other applicable platform fees. Compare additional program charges with eligible shipping savings separately. Free trial does not cancel commission, transaction fees, or all logistics costs.
Submit through Seller Centre and retain confirmation
First read the store's program or trial notice in Seller Centre and locate Shipping Fee Saver opt-out. Terms confirm that channel but no fixed menu path. If absent, ask support with the invitation record.
Second, if not joining the next period, submit on or before October 29. Retain submission time, store, and platform confirmation, not merely an internal intention to withdraw.
Third check the next Programme Run effective date. Opt-out notice is normally considered approved unless Shopee says otherwise. If unclear, ask promptly; continued current-period participation does not necessarily mean submission failed.
Does early opt-out immediately remove October benefits?
Not under these trial terms. Current section 7 explicitly says opt-out takes effect in the next Programme Run while current-period trial benefits remain.
Unexecuted hypothetical example: an approved October trial store opts out October 15 and retains October trial benefits, with withdrawal effective next period. This explains timing, not an approved application for a specific store.
Do not tie early withdrawal to immediate benefit loss or wait until October 31 to use the whole trial. Decide from future fees, eligible-order shipping savings, and actual store confirmation.
Shipping relief has conditions, not universal free shipping
The program concerns seller-borne return and original outbound shipping for eligible return/refund requests using Shopee Supported Logistics. It does not waive every delivery charge or provide every buyer free shipping.
Orders must arise during participation, meet the notified minimum amount, and have shipped. Return/refund completion and confirmation conditions also apply, with different relief for partial refunds and partial returns. Compare each type to official terms before calculating.
Using legally available store records, compare the next period's fee with savings on qualifying returned orders. Without your rate and order conditions, a free trial alone cannot establish that continuation is worthwhile.
Sources
Frequently Asked Questions
Why might orders settling after withdrawal still incur Programme Fee?
Eligible orders can incur fees when completed after withdrawal, and successful return/refund does not automatically remove the charge. Compare the order's participation period, trial waiver, and actual rate; settlement-day withdrawal alone does not prove an error.
If October 29 is missed, are immediate opt-out or refunds guaranteed?
No such guarantee appears in current public terms. Immediately confirm next-period status and available action through your Seller Centre and official support, retaining notices and submissions. Do not promise a full refund.
Can the same date apply to another country's program?
No. This concerns Malaysia's October 2026 trial. Other countries need separate eligibility, periods, opt-out terms, and fee notices.