Service eligibility and regional restrictions
PuppyIP serves only compliant overseas businesses and their authorized personnel. Proxy services are not available in mainland China. The service may only be used for lawful business activities outside mainland China. Use of this service within mainland China is prohibited.
Hosting a proxy IP or server overseas does not change these restrictions. The service must not be provided to end users in mainland China through relaying, forwarding, sharing or resale. Before use, read the Terms of Service.
Key Takeaways
- PPS has replaced PQP in six Southeast Asian markets. US PPS thresholds and benefits differ, so US rules cannot be applied directly.
- PPS ranges from 0 to 5, with Product Selection Score and Content Score each contributing 50%. The official recommended target is above 4.5.
- A score below 3.0 may affect content visibility, but one drop in views does not by itself prove PPS caused it.
- A creator may receive PPS only after meeting at least one of these conditions in the past 30 days: 5 paid orders, 10 short videos or 3 LIVE sessions. The score appears only in the TikTok mobile app and refreshes daily.
- Deleting violating content does not remove the violation from PPS calculations. If a penalty is wrong, appeal through the corresponding violation notice rather than repeatedly deleting or reposting.
What changed: PQP and PPS appearing together does not mean account data is broken
TikTok Shop published the PPS rules on August 12, 2026 and stated that PPS would replace PQP as the effective score from August 27. Both pages may coexist during the August transition. PQP still determined benefits through August 26; after rollout completes, only PPS is used.
A typical case is a creator preparing a LIVE session or shoppable video and noticing a sharp PPS drop from the previous day, high-selling products missing from the calculation, or only PQP visible on desktop. A common mistake is to immediately delete videos, relink products or conclude that the platform is suppressing traffic. First record both component scores, included products, violation notices and that day’s refresh time on the mobile PPS homepage.
Check the market and eligibility first: TikTok Shop accounts do not all use the same rules
These official rules apply to affiliate creators in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. The US also has a score called PPS, but its eligibility thresholds and benefit figures differ. Sellers’ Shop Performance Score (SPS) is also distinct from PPS.
Creators in these six markets can receive PPS by meeting any one of the following in the past 30 days: at least 5 paid orders generated by content published in the past 90 days, at least 10 short videos published, or at least 3 LIVE sessions hosted. Not seeing PPS when these conditions are unmet does not mean a network failure or account penalty.
How the rules differ: PQP used shops and orders; PPS gives products and content equal weight
The old PQP mainly combined the average ratings of promoted shops, the proportion of positive product reviews and sales volume, with an official recommendation above 4.0. The new PPS gives Product Selection Score and Content Score 50% each, with a recommendation above 4.5. A high PQP previously maintained through sales volume therefore cannot directly predict the new PPS.
Product Selection Score considers the quality of products included in the calculation. Content Score considers the quality and rule compliance of shoppable short videos and LIVE sessions. A product without a Product Score is excluded from Product Selection Score. Do not infer from one product’s sales that the platform must include it; check the actual list on the PPS page first.
Six checks for a PPS decline: find which half changed before taking action
First, save the current overall score, both component scores and refresh date. Second, check which products were included or removed in Product Selection Score. Third, read product suggestions under PPS → Suggestions. Fourth, check Content Score, LIVE Diagnosis and Video Pre-Check guidance. Fifth, review recent violations in Creator Health Rating. Sixth, make limited changes only to confirmed problems, then compare after the next daily refresh.
If product scores are lowering PPS, first stop further promotion of products with a clearly low Product Score and check alternatives in Product Marketplace. If content scores are lowering it, improve video or LIVE quality according to the page’s suggestions. Do not replace all products, delete all content and change the LIVE schedule simultaneously; otherwise, the next refresh will still not show which action helped.
Product-linking failures or reduced visibility: PPS is one clue, not the whole explanation
The official FAQ explicitly addresses being unable to link products because PPS is too low and says a higher PPS can provide more promotional tools and benefits. Content visibility may be affected below 3.0. However, “may be affected” does not mean every decline in views is caused by PPS.
Compare the evidence first: confirm whether a PPS threshold prevents product linking, whether ordinary non-shoppable content performs normally, whether Creator Health Rating shows independent restrictions, and whether PPS declined at the same time. Without an in-account notice or matching timing, record only an unverified correlation. Do not state networking, IPs, algorithms or penalties as established causes.
Handling violations: deletion does not clear the score; appeal an incorrect penalty through its notice
TikTok Shop explicitly says deleting content with a violation does not remove that violation from PPS calculations. If you believe the decision is wrong, open the corresponding record in Creator Health Rating or PPS → Suggestions → Violation content and submit an appeal through that violation notice.
Before appealing, retain the content ID, notice time, rule name, original materials and change history. Do not repeatedly delete, repost or switch accounts to try to change the score immediately. If the notice does not match the content, an appeal entry point is missing, or multiple entities share the account, stop bulk operations and open a ticket through TikTok Shop Help Center.
Review and stop checklist: a daily refresh does not mean immediate recovery
When reviewing, confirm that the market is one of the six countries, the signed-in account is an affiliate creator, the mobile entry point is correct, eligibility is met, component scores and included products are recorded, and violations were handled through their original notices. Change one variable at a time and compare only after at least one daily refresh.
Stop if the product list and order records remain clearly inconsistent, the score does not refresh across days, an appeal receipt is missing, PPS and Creator Health Rating show contradictory statuses, or product-linking failures threaten an already committed commercial activity. Preserve evidence and submit an official ticket. If the page will not open and there is clear DNS, TLS, timeout or 407 evidence, use the proxy connection checklist. Changing IPs cannot fix scoring rules.
Sources
Frequently Asked Questions
When does TikTok Shop PPS replace PQP?
The official rules for the six Southeast Asian markets state that PPS replaces PQP from August 27, 2026. Both pages may appear during the August transition; only PPS is used after rollout completes.
Why can’t I see PPS?
First confirm your market, affiliate-creator status and eligibility over the past 30 days, then check Creator Center in the TikTok mobile app. PPS may be unavailable if you have not met at least one condition: 5 paid orders, 10 short videos or 3 LIVE sessions.
How is PPS calculated?
PPS ranges from 0 to 5. Product Selection Score and Content Score each contribute 50%. Product quality, content quality and rule compliance can all affect the result.
Does PPS below 3.0 always mean traffic is restricted?
The official guidance says content visibility may be affected; it does not establish an inevitable causal relationship. Also check PPS timing, product-linking status, Creator Health Rating and ordinary content performance.
Can deleting a violating video restore PPS?
It does not directly clear the violation. The official guidance says deletion does not remove a violation from PPS calculations. Appeal through the corresponding violation notice if the decision is wrong.
Are US TikTok Shop PPS thresholds the same?
No. The figures here come from the official page for Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. For the US, use US Seller Academy’s eligibility and benefit rules.