Service eligibility and regional restrictions
PuppyIP serves only compliant overseas businesses and their authorized personnel. Proxy services are not available in mainland China. The service may only be used for lawful business activities outside mainland China. Use of this service within mainland China is prohibited.
Hosting a proxy IP or server overseas does not change these restrictions. The service must not be provided to end users in mainland China through relaying, forwarding, sharing or resale. Before use, read the Terms of Service.
Key Takeaways
- The current US enforcement page is dated October 9, the connected-account FAQ June 29, and the Correction guide June 26. These dates do not establish that every rule was added October 9.
- Connections are assessed from contact, payment, management, devices, tools, and business resources. Different legal entities or a different IP do not guarantee separation.
- General appeals allow 30 days after notice and 15 days after first rejection. Some violations instead have 12–72-hour windows specified by notice, distinct from product Correction.
- Explain real relationships and historical overlap with a consistent timeline and matching evidence. File quantity does not replace credibility.
- Correction is only for eligible, fixable product violations and follows the ticket's deadline. Serious or high-risk violations are excluded; it is not a connected-account appeal.
Start with the actual warning
For a TikTok Shop US connected-account warning, open its violation record in Seller Center. Confirm the reason, measures taken or pending, available handling options, and deadline before gathering evidence. Do not first open a new store to continue the same business or treat a network change as removal of penalties.
This guide uses the US Seller Enforcement Policy, connected-account FAQ, and product Correction guide. Their current dates are October 9, June 29, and June 26, 2026 respectively. Page dates do not establish that all rules were introduced or became effective October 9.
A connection involves more than an IP or legal entity
Official connection indicators include contact details or addresses, payment and bank information, owners and managers, registration or operating devices and tools, and business, inventory, fulfillment, and other commercial resources. The platform assesses the overall relationship; not every detail must match. The FAQ also says one matching detail alone generally does not determine a connection.
Different legal entities can clarify organizational boundaries but do not automatically remove shared management or operations. Changing IP, browser, or device does not overturn an existing decision or replace an explanation of team, warehouse, logistics, and agency history. Legitimate multiple-shop operations need clear permissions and records without concealing actual relationships.
Separate shop penalties, connected effects, and creator access
The policy permits corresponding measures against connected accounts, including suspension or withdrawal restrictions; the notice determines the actual measures. When a shop is deactivated or its order volume limit (OVL) reaches 0, associated official and marketing accounts' ecommerce permissions are restricted too, and restored as shop permissions recover. A product page opening does not prove every function works.
Record affected shops, functions, and funds separately. The connected-shop name shown may identify only some connected stores; absent names do not prove no other relationships exist. The FAQ warns that appeals involving an account closed for serious violations may be harder, without promising recovery after submission.
Some appeal windows are 12–72 hours, not 30 days
The general rule allows at most two appeals per violation. Submit the first within 30 days of receiving the notice; after rejection, submit the second within 15 days. The second decision is final, and late appeals are not reviewed. The starting points are notice and first rejection, not discovering this guide.
The policy separately lists 12–72-hour appeal windows for some violations, with duration determined by the notice. A successful review of an appeal within that window prevents the corresponding measure from being enforced. This does not mean every connected-account violation has a short window or permits waiting 72 hours.
Check the notice, violation record, actual deadline, and available entry point first. The general 30 days must not override a special deadline, and product Correction's short window is a separate process. Appeal submission does not guarantee approval.
Explain the real relationship instead of a blanket denial
The FAQ distinguishes having other shops, operating one shop with historical agency/partner/shared-environment overlap, entirely independent operations without overlap, and connections to confirmed high-risk accounts. Explain the corresponding facts. Saying you did not intend to violate rules does not describe the business background.
Build a timeline of registration, managers, partnership start/end, shared information or resources, and current operations. Depending on actual circumstances and submission requirements, provide agreements, termination evidence, handover records, account permissions, or device-change records. Submit directly relevant materials that match the timeline rather than maximizing file count.
Owners remain responsible for third-party registration or management. Acknowledge true history, its scope, ending, and completed separation steps. Explain control and responsibilities for legitimate multiple-shop relationships. For genuinely independent operations, document registration and operations fully without inventing evidence.
Where to submit and what to retain
The FAQ directs sellers to the connected-shop name in violation details and the violation's Appeal entry. Meet the standard material requirements shown, then add relevant explanation and evidence. Actual records determine availability, page location, and additional requests. This guide has not accessed any private seller dashboard.
Retain notices, submission times, material versions, acceptance or supplement requests, and decisions. After first rejection, read the reason, check the second deadline and entry point, then address the specific gap. Repeating generic statements cannot guarantee approval; the platform may request more information and consider account history and risk.
Product Correction is a separate process
Correction lets eligible sellers fix certain correctable product violations before penalties. The policy's window is 12–72 hours from notice, varying by violation; immediately check the current Violation Ticket. Serious or high-risk violations are excluded, and not every seller or policy is eligible.
The guide's path is Account Health, Shop Health, then Violation Records. If eligible, edit the actual product, wait for the revised product to be live, then submit required image or PDF proof. Submission without changes fails. Related enforcement pauses during review; failure or expiry may lead to penalties. If an appeal is offered, follow that case's requirements.
Correction acknowledges and fixes a correctable product issue; Appeal requests review of a violation or penalty decision. Changing product images cannot resolve connected-account relationships, and Correction's 12–72 hours is not a uniform deadline for all connection appeals.
Avoid circumvention and follow the actual decision
The FAQ discourages opening another shop to continue business after restriction; that may be treated as circumvention and add risk. Address the original case using truthful information and authorized channels. Do not borrow another entity or conceal history to simulate independence. Networking affects connection paths, not platform relationship findings or review.
After a decision, check shop, creator, and withdrawal status separately, continuing under notices for unrestored functions. This guide guarantees no appeal success, handling time, refund, or account safety. Personal deadlines, evidence requirements, and outcomes come only from your ticket and official replies.
Sources
Frequently Asked Questions
What should I do first after a connected-account warning?
Check the actual violation record for reasons, linked stores, measures, appeal access, and deadline, then document the true relationship. Address the original case rather than opening a shop or changing networks to continue the business.
Do different entities or IPs prove accounts are unrelated?
No guarantee. The platform weighs registration, managers, devices, tools, and resources. Different entities do not automatically remove a connection, and changing IP does not reverse an existing decision. Explain actual operations and historical cooperation truthfully.
Do all connected-account appeals allow 30 days?
No. Alongside the general 30-day first and 15-day second appeal rules, some violations have notice-specific 12–72-hour windows. Check deadlines immediately. Product Correction is separate and cannot define every connection appeal's deadline.
How should I explain a past agency when I now operate one shop?
Describe cooperation dates, actual overlap, termination, and handover, with the requested evidence. Do not deny true history or assume one termination document is sufficient. Materials should match the timeline and current operations.
Can product Correction remove a connected-account penalty?
Do not combine them. Correction applies to eligible fixable product violations, excluding serious/high-risk cases, with ticket-specific timing. A connection appeal explains relationships and requests review of the decision.
Will submitting restore the shop and withdrawals?
Not necessarily. Submission does not guarantee approval. Follow the decision and separately check shop, connected-creator, and withdrawal status. This guide cannot access or predict an individual result.